What is the procedure to root thru CAT SIS to find parts for this specific engine

Questions:

I’m completely new to Caterpillar equipment and CAT SIS. I have received an inquiry from a customer for engine parts. He has sent me machine info which I’m pasting below.

323D
chasis *CAT0323DVRAC 00330*
SER.NO.GDC1344
DLR
CODE
AR
NO 272-4739 BARE ENG HI IDEALE RPM 1980 MAXALT 2300
_____________________________________________

ARRANGEMENT 272-4738
ENGINE NUMBER G 32 F0-020
_________________________________________________

ENGINE TYPE G 6.4-110 KW-02
RATED OUTPUT 110KW/1800 RPM
ENGINE FAMILY D06FD
EC TYPE -APPROVAL NO.e11*97/681 A*2004/26*0664*00

Can you please read from this the…

Machine model
Machine SN
Machine prefix
Machine AN
Engine model
Engine SN
Engine AN

Can I find out which engine and Heavy Duty Scan Tool I have via machine info?
What is the procedure to root thru CAT SIS to find parts for this specific engine?

Answer:

The information is all there, you just have to know how to decipher it …………….

Machine Model – 323D
Serial Number – RAC00330
Machine Prefix – RAC
Machine Arrgt – 264-8724 – Put the full machine Serial Number RAC00330 in SIS-web. Click on Systems & Components -> Machine Arrangement -> Machine AR. -> Parts identification. It takes you to 264-8724 General Arrgt.
Engine Model – C 6.4 (mis-spelled as G 6.4 above)
Engine S/N – GDC1344 (actually GDC01344 to be complete)
Engine A/N – 272-4738

If you put the full Serial Number (RAC00330) into CAT SIS Web then if you click on Systems & Components SIS all the information shown in every section will be for that particular machine “As shipped” from the factory.