How To Register Diagnostic Tools – wiTECH 1 (CHRYSLER SUPPLIER AND CORPORATE USERS ONLY)

This article applies to internal Chrysler corporate users or suppliers who have unregistered diagnostic tools such as wiTECH VCI Pod, StarMOBILE and microPOD. Upon using Chrysler witech MicroPod 2 with an unregistered tool, users will see a pop up message similar to “Warning!! The {your device-type} you are connecting to is not registered”.

DESCRIPTION:

If you received a warning in wiTECH stating that your device is not registered, please follow the instructions below to register your dealership’s diagnostic tools.  Failure to register will result in wiTECH not being allowed to run with your diagnostic tools!

PROCEDURE:

You should email the wiTECH Premium Support Help Desk at support@witechtools.com with your entire list of diagnostic tools (wiTECH Pod, StarMOBILE, microPOD) that you are responsible for. This will allow the registration of ALL of your diagnostic tools at once. The email should include the following, or there may be a delay in registering the devices:

EMAIL CONTENTS
Subject Line:*    “Car Diagnostic Tool wiTECH Diagnostic Tool Registration”

Include in Body of Email:

*   wiTECH Account Number
*   Contact Name
*   Contact Phone
*   Diagnostic Tool Serial Numbers:
*   VCI Pod (WVP-xxxxx located on the bottom of the device)
*   StarMOBILE (Cxxxx-xxxxx located on the bottom of the system status screen or on the tool belt loop)
*   microPOD (WCP-xxxxx or WSP-xxxxx or WMP-xxxxx located on the back of the device along the barcode)

When the diagnostic tools have been registered, wiTECH users will no longer receive the pop-up warning about an unregistered diagnostic tool.

Please note: This process can take up to 48 hours to be completed.

microPod II Configuration

1. On a PC with the wiTECH Application installed, connect the Micropod II with a USB cable and enter
IP “172.22.22.22” into the address bar of an Internet browser.
2. Select Wireless Settings in the menu on the left

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3. Select New and enter the name of your profile that you are creating and select Add

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4. In the Security Settings field enter the Automotive Scan Tool wiTECH Access Gateway wireless profile credentials
* SSID,
* Security: WPA PSK,
* Enter Key:
* Confirm Key:

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5. Select Save at the top of page

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6. Select Close on the next page

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7. Select Manage Networks in the menu on the left

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8. Select radio button for the wireless interface

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9. Next to the profile that was just created select the Select & Start button

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10. Select Close on the next page

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11. Once the connection is complete you will see an IP address populate for the wireless interface
? In some cases you may need to select the refresh button

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12. If you have tried selecting the refresh button and the tool is still not obtaining an IP address
? Select the radio button next to the wireless interface

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13. Select the Disable button in the Wireless Adapter area

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14. Select OK on the warning pop up

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15. Select Close

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16. Select the radio button for the wireless interface

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17. Select the Enable button in the Wireless Adapter area

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18. Select Close

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19. You will now see an IP address for the wireless interface

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20. If you are still unable to acquire an IP, make sure you are within range of the wiTECH wireless network try moving closer to the OBD II Scanner wiTECH Access Gateway

How to Solve wiTech MicroPod 2 Software Register Problem

Recently,our customers feedback the problem of wiTech MicroPod register problem.The warning massage “Device with serial number XXXXXX is not registered.Please check the knowledge base to determine how to register a device…” pop-up when run the Chrysler WiTech MicroPod 2 software.So here, OBD2TOOL engineer share the solution of this problem.

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Procedures:

Right click the Professional Diagnostic Tool wiTech MicroPod Software icon,and click the “Properties”

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Click “Open File Location”
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Open the “app-config” file by txt editor

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Locate the line with value=”5f86b7db0f4d58127d30dd7e4e44cd7f”

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Then change the value ”5f86b7db0f4d58127d30dd7e4e44cd7f” to any other.Here change it to “6f86b7db0f4d58127d30dd7e4e44cd7f”(only change 5 to 6)

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Save

Then run the wiTech MicroPod again

A warning massage pop-up “An internal registeration error has occurred….”,just ignore and close the massage window.

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Click “Next”

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Close the warning massage again,and select “off-line working” and “Finish”

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If it prompt you that ”Can’t not identify the vehicle…”,just click the “Continue”

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Done!