1.What if MDI is unable to connect on Wireless interface ?
* Check the wireless card is properly seated in the MDI.
* Confirm LEDs on the wireless card are lighted when the MDI is powered.
* Verify the GM MDI and PC are within range of the Access Point or Router.
* Verify that the PC is connected to the Access Point or Router.
* Verify signal strength of the wireless network from the PC.
* Check Firewall Settings on your PC
* USB connection takes precedence, unplug USB cable.
* Wired Ethernet connection takes precedence, unplug Ethernet cable.
* Connect to MDI using USB and run MDI Manager to verify the Wireless Settings are configured correctly. ( Refer to: How do I configure the Wireless interface* )
oWireless interface is enabled.
oAP settings configured for proper security (authentication, encryption).
oSignal Quality (fair, good, excellent) indicates connected to AP.
oThe MDI, PC and AP are on the same subnet
oIf using static IP, verify the IP Address and Subnet mask are correct (supplied by network administrator.
2.What if MDI is unable to connect on USB interface?
* Check USB cable connections.
* Check Firewall Settings on your PC.
* Verify a USB Hub is not being used (MDI has a fixed USB address).
* Verify that only one MDI is connected to your PC using USB.
* Verify the USB driver has been installed on the PC (look for device name ‘ETAS USB Remote NDIS Network Device’ under Network Connections).
* Try connecting to other USB ports on the PC.
3.What if MDI is unable to connect on Wired Ethernet ?
* Check Ethernet cable connections.
* Check Firewall Settings on your PC.
* Verify the MDI and the PC are cabled into separate LAN connections on the same network.
* Verify that the PC is properly configured and can communicate on the network.
* USB connection takes precedence, unplug USB cable.
* Connect to car diagnostic scanner MDI using USB and run MDI Manager to verify the Wired Ethernet Settings are configured correctly. ( Refer to: How do I configure the Wired Ethernet interface* )
oWired Ethernet interface is enabled.
oIf using static IP, verify the IP Address and Subnet mask are correct (supplied by your network administrator).
